top of page Skill - Enable secure commands

Secure commands allow you to unlock a door, open a garage door, or disarm the panel. For an added layer of security, secure commands are protected by a four-digit PIN. This PIN is created when enabling the skill.

Note: Secure commands are not required to be turned on and users can deny access during the account linking process.

Using the secure command pin Note: For the best results, say the PIN number digit by digit (e.g., "1-2-3-4" instead of "12-34"). This pin can be said along with the command:

  • Say, "Alexa, ask to disarm with 1-2-3-4"

  • Say, "Alexa, tell to unlock the door with 1-2-3-4"

  • Say, "Alexa, tell to open the garage door with 1-2-3-4"

It can also be said after a follow-up prompt by Alexa:

  1. Say, "Alexa, ask to disarm."

  2. Alexa will respond: "What is your PIN?"

  3. Say, "1-2-3-4"

Enabling secure commands Setting up the PIN when skill already linked in Alexa Note: If the skill was linked prior to the secure command availability, the skill needs to be disabled and re-enabled to prompt for setting up a PIN.

  1. Open the Amazon Alexa app on a mobile device.

  2. Tap .

  3. Tap Skills & Games.

  4. In the search bar, enter

  5. Tap Note: Smart Home is the native Alexa skill, but it is not compatible with secure commands.

  6. Tap Settings on the Skill page.

  7. Tap Disable Skill.

  8. Tap Disable to confirm the disable.

  9. Tap Launch on the Skill page.

  10. Login with the user's account credentials and tap Next.

  11. The user is then asked whether or not to enable secure commands. Secure commands are security sensitive (unlock the door, open the garage, disarm the panel) and protected behind a four-digit pin. To enable secure commands, tap Allow. Note: The user must have the appropriate system permissions for access to secure commands.

  12. In the 4-digit PIN and Confirm PIN fields, enter a four-digit PIN.

  13. Tap Submit.

  14. The account is now linked. Tap X in the top left and begin interacting with through Amazon Alexa.

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