Qolsys regularly releases firmware updates for the IQ Panel 2 plus panels. These updates add new features in addition to ensuring that the panel continues to operate smoothly. Qolsys has been very proactive in adding new features to their panels, as well as providing fixes for minor issues.
CHECK TO SEE IF YOUR IQ PANEL 2 NEEDS AN UPDATE:
To ensure you have the latest software available, look in the "About" section of the panel
Touch "Settings"
Touch "Advanced Settings"
Enter a valid master or installer code (default is 1111) > contact your dealer or installer if you require a code
Touch "About"
Touch "Software"
The most current panel software is:
If your panel matches the information above, you have the current software. If your panel's software version is 2.7.1 or lower please update using one of the methods below.
UPDATE IQ PANEL 2/2 PLUS SOFTWARE VIA WI-FI
Compatibility Note: Your IQ Panel must be on software version 2.0.1 or higher and connected to Wi-Fi to install this update wirelessly. Panels running version 2.5.0 and 2.5.1 must be updated to 2.5.3 before they can be updated to 2.7.2
1- Swipe down from the top of the screen and touch “Settings" 2- Touch “Advanced Settings” 3- Enter a valid installer code (default is 1111) 4- Touch "Upgrade Software" 5 -Touch “Patch Tag” and enter the patch iqpanel2.7.2 then touch OK 6- Touch "Upgrade Using Network" (panel must be connected to Wi-Fi). Update will download and install 7- Once complete touch "OK" to reboot the panel. DO NOT TOUCH THE SCREEN. The update process will take approximately 5 minutes. After the panel reboots the home screen will appear and the LED will turn green.
UPDATE IQ PANEL 2 SOFTWARE VIA SD CARD If you are not able to update your panel's software using the Wi-Fi connection, follow the steps below to use an SD card: Compatibility Note: Your IQ Panel must be on software version 2.0.1 or higher and connected to Wi-Fi to install this update wirelessly. Panels running 2.5.0 & 2.5.1 must be updated to 2.5.3 before they can be updated to 2.7.2 1- Insert a micro SD card into your computer. (*We recommend using a "class 4" or higher micro SDHC card with 4gb-16gb storage space) 2- Click the download link below (we recommend saving it to your desktop) DOWNLOAD SOFTWARE PATCH 3- Once the file is downloaded: - Locate the file called "Software-Patch-271.zip" - Right click this file and select "Unzip" or "Open" - You should see a folder with three (3) files inside: "2.7.2rc9.20221011_b9_full_upgrade.zip" "release.txt" and "signature" - Drag ALL THREE files to your SD card. These are the ONLY files you'll need, so delete ANY other files - Safely remove the SD card from your computer 4- Slide your micro SD card into the slot on the right side of the IQ Panel. 5- Swipe down from the top of the screen and touch "Settings" 6- Touch "Advanced Settings" and enter a valid installer code (default is 1111) 7- Touch "Upgrade Software" 8- Touch "Upgrade Using SD Card" 9- The panel will search the SD Card for the patch and begin downloading it automatically. 10- Once complete touch "OK" to reboot the panel. DO NOT TOUCH THE SCREEN. The update process will take approximately 5 minutes. After the panel reboots the home screen will appear and the LED will turn green. 11- Eject the SD Card: - Swipe down from the top of the screen and touch "Settings" - Touch "SD Card" - Touch "Unmount SD card" - Remove the SD Card from the side slot by pushing it in slightly, it should then "spring" back out