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Frequently asked questions
Alarm System Users FAQ
General
Alarm Systems
UniFi Protect
What is the role of the Master User?
The Master User does not have a specific role or any additional rights. It is simply the first user created on a customer account.
Which languages are supported?
Spanish, French and English.
Are there any reporting capabilities?
On the History tab for a particular device, a report can be e-mailed to the logged in user as PDF, Excel or CSV file.
How are notifications and alerts sent?
Via App push-notifications, e-mail or text message.
How do I manage a device’s schedule?
Click on the Notification tab, and click on Manage Schedule for a device. A schedule is specific to the alert type for a device.
What are the different notifications for zones?
A device will send notifications when entering, exiting and staying within a zone.
How do I login to my security system?
Login Link: https://www.canadiansmartsystems.ca/adc-login
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